Emergency Relief for Syrians Facing Devastation

Project snapshot

Support vulnerable households in Latakia, Tartous, and Al-Ghab Plain to access specialist consultations and essential NCD laboratory tests through a clinic-network and/or voucher modality. Target group prioritizes households with two adults aged 40+.

What our partner UniSyria completed in October

• Kick-off & coordination: Named focal points from both organizations; agreed roles, decision lines, and a joint workplan for November–January rollout.

• Service-point readiness: Mapped and pre-checked clinics/labs in all three locations (licensing, service menus, and proximity). Field teams conducted on-site inspections and document reviews; vendor shortlists prepared for contracting.

• Targeting & tools: Finalized eligibility criteria; developed beneficiary registration and consent forms; built the Excel tracking file (name, mother’s name, DOB, phone, address, services provided).

• Safeguarding & accountability: Oriented staff on respectful conduct and complaints handling. Prepared a simple community information sheet (entitlements, where to go, how to complain). Set up hotline/WhatsApp and in-person feedback options aligned with humanitarian safeguarding standards.

• Data protection & records: Established access controls for beneficiary data; defined filing for service sheets, voucher stubs, and vendor documentation.

• Community engagement: Met local focal points and introduced the service pathway and verification steps.

Risks & mitigations

• Facility variability (tests, access): Keep dual pathway (direct clinic referrals and capped vouchers); use pre-agreed unit rates and clear service menus.

• Continuity of NCD care: Stagger start by locality; prioritize cases with uncontrolled conditions and schedule follow-ups.

• Information & complaints: Maintain multiple, safe channels; review feedback weekly and adapt messaging as needed.

• Data security: Limit data access to designated staff; store records securely for post-project verification.

Deliverables on file (October)

• Signed implementation workplan and SOPs for referrals/vouchers.

• Vendor shortlist with pre-award checklists and draft service agreements.

• Beneficiary registration/consent tools and master tracking file template.

• Staff briefing notes on safeguarding and complaints handling.

Next steps (November)

• Sign clinic/lab agreements and print vouchers where relevant.

• Start consultations and NCD testing; run weekly quality and feedback reviews.

• Issue a mid-month update to the donor and maintain the beneficiary tracker in real time.